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Welcome to Brookside Hotel

Address: Brook Lane, Chester, CH2 2AN

Telephone: 01244 381943 01244 381943

Hotel Description

Situated in a quiet location, just outside the historic Roman walls of Chester with ample free, onsite secure car parking and complimentary fibre optic Wi-Fi in all areas including bedrooms; The Brookside Hotel is an exclusive privately owned 3* family run hotel ‘Where Excellence In Service Meets Traditional Style With Modern Day Comforts’. Whether its leisure or a corporate business stay, our individually styled bedrooms with a modern finish, which makes for an ideal retreat, to suit a variety of requirements. Our bedrooms are all en-suite and include tea/coffee making facilities, flat screen TV’s, toiletries, hairdryers, and fresh towels which are serviced daily by our housekeeping team. The following morning a Complimentary full Breakfast choice is available in the restaurant or in your room. The ‘Brook View’ Restaurant offers an extensive menu serving traditional British cuisine and continental favourites. The bar has a wide range of wines and spirits with draught beers available. The bar area, cosy lounges and upper library are ideal places to meet fellow guests or friends, where you can enjoy a pre or post dinner drink, a light snack or traditional afternoon tea. In addition you may wish to take advantage of our outside leafy garden terrace. All residents and invited guests have exclusive use of our restaurant, bar and lounges. The Hotel has 24hr access and with customer care at the very heart of who we are, we look forward to welcoming you. Please Note We Do Not Accept all Male Parties

Our Facilities

  • Disabled Facilities
  • Conference Facilities
  • Parking Facilities
  • Free Parking
  • Restaurant
  • Bar
  • Golf Course Nearby
  • Laundry Service
  • Family Rooms
  • City Centre Location
  • Inroom Breakfast
  • Ironing Service
  • Bridal Suite
  • Internet Services
  • Wifi Available
  • Luxury Accommodation
  • Vegetarian Food Available
  • Wedding Functions
  • City Breaks
  • Romantic Breaks
  • Walking Holidays

Email Enquiry Form - Brookside Hotel

Special Offers - Brookside Hotel

Hotel Reviews - Brookside Hotel

Chester Stopover
A great experience all around. Very welcoming, good secure cycle storage, great room, very nice Bar/Library area. 20 Min stroll in to the centre of Chester.

Will stay again when in the area.

Mr. Andrew Chalke - 17th Jun, 2014
Verified Review

Good Stay
Friendly staff, good service, clean rooms - what more do you need of a hotel?

Mr. R Davies - 5th Jun, 2014
Verified Review

Excellent
A very clean hotel. Made to feel welcome.

Mrs. Gillian Wood - 5th May, 2014
Verified Review

Wonderful Hotel And Fabulous City
we stayed here for 2 nights on Easter weekend. Lovely accommodation, clean rooms and a superb breakfast. Would like to thank the lovely staff and reception. Would not hesitate staying here again.

Mr. Howard Betteridge - 20th Apr, 2014
Verified Review

Short Stay In Chester
Good location. Clean and comfortable hotel. Staff very friendly and helpful. Would stay again.

Mrs. Margaret Saunders - 12th Apr, 2014
Verified Review

Our Stay
We really enjoyed our stay all staff were pleasant and helpful it's a nice hotel and great location we will use it again

Mr. Geoff Ruddick - 6th Apr, 2014
Verified Review

Lovely Stay
This hotel was wonderful. I stayed one night visiting the area. The staff were incredibly helpful and attentive, I was supplied with my breakfast quickly, my room was clean and comfy although possibly the edges of the carpet needed doing. When I asked at the desk for help with travel they rang the bus company for me to find times and prices. I had absolutely no complaints. Everyone seemed cheerful and delighted with the service they received. I would certainly recommend this to a friend. My only regret is that I did not get to try out the comfy looking lounge downstairs!

Miss. Helen Nichols - 4th Apr, 2014
Verified Review

A Very Enjoyable Stay
We recently spent four nights at the hotel and were very impressed. The rooms were smallish but well appointed and the breakfasts were second to none. Add to that a very friendly and helpful staff and you will see why we shall be revisiting!

Ms. Ann Lunn - 31st Mar, 2014
Verified Review

What A Hidden Little Gem
we stayed here for 2 nights, it was fantastic.The moment we checked in we were made to feel welcome. Anna was very helpful, and polite, breakfast was amazing all the staff very attentive. will def stay again.

Mrs. Helen Cross - 23rd Feb, 2014
Verified Review

As Good As Ever
Just had another good weekend in Chester (despite the weather!) and it was made all the better by staying at the Brookside. Easy access from the motorway system, 10 - 15 minute walk into Chester centre, cosy and comfortable room, great breakfasts, friendly, helpful, professional staff. We wouldn't stay anywhere else when visiting Chester. Thank you, Brookside.

Mrs. Wendy Larkin - 17th Feb, 2014
Verified Review

Amazing Brookie
I ve never had such a warm and friendly reception at an hotel as the staff at the Brookside Hotel, they treat you like their family! truly amazing and everything was just fab, the food, hospitality, rooms all great. Thank you so much for making our stay at Chester just perfect. Defo coming back!

Mrs. Linda Lakin - 3rd Feb, 2014
Verified Review

Brookside Hotel
Lovely comfortable hotel with staff who were welcoming, warm and extremely helpful. Ideally located for city centre and beyond. Room was well presented and of high standard, although Room No.1 might be a little 'cosy' for two people!

Mrs. J North - 3rd Feb, 2014
Verified Review

Another Great Stay
This is the third time we've stayed at the Brookside - and the quickest, as we were over from East Anglia for a funeral and were in the area for less than 24 hours! As usual, the staff were friendly and helpful, and the room was comfortable and well-equipped. I only wish we'd been able to stay for dinner again!

Mr. Ian Harris - 19th Nov, 2013
Verified Review

Great Stay
lovely hotel ,stayed over for a shopping trip,is within easy walking distance of city centre about 5-10 mins.lovely comfy bed and cot provided for grandson,our room was classed as a small double but was quite spacious all the staff were lovely and really helpful and the breakfast was scrummy would definatley stay again very reasonably priced too.

Mrs. Angela Fishwick - 1st Nov, 2013
Verified Review

Lovely Hotel & Staff
The Brookside Hotel is a lovely hotel, run by great staff. Richard, Madelaine and Lois made our stay very special and memorable. The customer service is excellent and we were made to feel valued as customers. We ate at the hotel for 2 nights of our 3 night stay and I would highly recommend their restaurant. Sal is a great chef and all the food is of good quality. The hotel has so much character and charm, and is decorated and in keeping with the building, which is great to see. Good quality bedding and towels were provided and the bathrooms are modern, bright and of a good size. Overall, a great place to stay when visiting Chester and it is only a 10 minute walk into the town centre.

Mr. Neil Pooley - 25th Sep, 2013
Verified Review

Brilliant As Always
I am a regular customer at this hotel, and I am happy to say that the service here is always excellent, exceeds all expectations, and like one of the other customers here at the hotel said, they only employ nice people.

Miss. Odette Giordmaina - 14th Sep, 2013
Verified Review

Friendly
friendly, lovely breakfast, comfortable bed

Mrs. Susan Hatch - 6th Sep, 2013
Verified Review

Brookside Hotel
first time staying at the brookside but can say for sure,that we will be returning.the hotel was very clean,and the staff v polite and could not do enough for you.

Mr. Brian Yates - 31st Aug, 2013
Verified Review

Review
Very nice, excellent service

Mr. Christine Benischke - 27th Aug, 2013
Verified Review

Brookside Hotel, Short Break
Very nice hotel with nice people. Would recommend

Mrs. Lin Barker - 5th Aug, 2013
Verified Review

'brookside Hotel'
We had a pleasant two day stay at Brookside Hotel. The beds were very comfortable The staff were friendly and helpful. We enjoyed our breakfast both mornings and the roast lamb dinner.

If we ever return to Chester I would not hesitate to stay at the Brookside Hotel.

Mr. Brian Woodward - 2nd Aug, 2013
Verified Review

Chester Weekend
We had a lovely stay at your Hotel. The room exceeded our expectations and the breakfast's were lovely. I especially liked the small seating areas around the bar. Thank you

Mrs. Angela Ward - 29th Jul, 2013
Verified Review

Weekend Stay
Will definately stay again. Friendly staff, Quiet. Close to town. Clean. Something diffrent to faceless budget and chain hotels.

Mr. Carl Leah - 22nd Jul, 2013
Verified Review

Lovely Stay!
I stayed here the night before my wedding and was very appreciative of the lovely staff who were very friendly and helpful.

Miss. Claire Kelly - 21st Jul, 2013
Verified Review

Most Enjoyable Stay
Our first visit to Brookside hotel but not our last. Very friendly efficient staff, lovely food and very nice room... most impressed with lounges and bar areas too. Recommended!

Mr. Keith Moseley - 9th Jul, 2013
Verified Review

First Visit
Staff very efficient & friendly, nothing too much trouble. Good atmosphere making for a pleasant stay.

Mr. Terry Wells - 5th Jul, 2013
Verified Review

Lovely Hotel
Lovely hotel and quite room. Very relaxing and such helpful staff. A great choice of options at breakfast.

Mrs. Margaret Quinn - 26th Jun, 2013
Verified Review

One Night Stay
Hotel is clean, warm and comfortable. staff very pleasant and helpful.

Ms. Bernadette Clare - 16th Jun, 2013
Verified Review

Overall
Very friendly and well run establishment. Good room excellent service from the staff and good breakfast.

Mr. Nigel Richmond - 6th Jun, 2013
Verified Review

Excellent Value
The hotel offers superb value

Mr. David Worsell - 23rd May, 2013
Verified Review

Excellent
Staff were so friendly and catered to any request I had, would recommend this to anyone and I will be staying again.

Miss. Meabhdh Hanley - 18th Apr, 2013
Verified Review

Our Weekend
Excellent and helpful staff.

Cracking (good) room.

Mr. Richard Stell - 15th Apr, 2013
Verified Review

Great Reveiw
excellent hotel,friendly people



a little gem, will stay here again.

Mr. Colin Wardley - 14th Apr, 2013
Verified Review

To Be Recommended
A fine and friendly hotel which certainly is to be recommended.

Mr. Cornelis Veelenturf - 12th Apr, 2013
Verified Review

Great Place To Stay
Had a thoroughly enjoyable stay at this hotel.

Room was very comfy and the food was excellent.

Staff were friendly and very helpful. Would certainly stop here again.

Top marks

Mr. Michael Bradshaw - 8th Apr, 2013
Verified Review

Great Hotel
Our stay with you could not have been better. The room was spotless, the service was great and all the staff we met were friendly. Breakfast was plentiful a dn our evening meal was very good. It made our anniversary weekend very enjoyable.

Mr. Barry Watson - 12th Mar, 2013
Verified Review

Very Pleasant Stay
It is the 1st time we have stayed here but won't be the last. We found all the staff very friendly. Plenty of choice for breakfast and evening meal and even though they were very busy we did not have to wait too long for our order to come.

Mrs. Linda Doherty - 23rd Feb, 2013
Verified Review

Xmas Shopping Stay
Stayed at the hotel for one night (Fri 14th).



Hotel was easy to find and we were immediately impressed with the friendliness of the gentleman on reception. The hotel was very warming and comfortable looking in the reception area. We were very pleased when we were told our double room had been upgraded to a family room. Thanks for that!!

Even though we arrived before check-in starts we only had to wait several minutes for our room to be ready.



The room was spacious, clean and comfortable. The hotel itself is in a great location - about an 8 to 10 minute leisurely walk.



Breakfast was nice the next morning and there were no problems checking out. I will definitely stay here again and will recommend it to family and friends.

Mr. Ben Whitehouse - 17th Dec, 2012
Verified Review

Fun In Chester
Great hotel friendly staff, very comfortable, nice walk to the town only about ten minutes, will be going again.

Mr. Christopher Watson - 23rd Nov, 2012
Verified Review

Pleasant Stay
Although the hotel was full, the room was quiet and we didn't hear any other guests. The lounge areas are cosy with daily newspapers and plenty of books to read. The staff were friendly and thoughtful. A relaxing and pleasant stay.

Mrs. Rhelda Christie - 19th Nov, 2012
Verified Review

Great Find!
Unassuming hotel on the outside, but the interior was a delight! I had requested a ground floor room, as my wife is unwell and we were accomodated in a lovely, boutique style family room. The staff are very friendly and helpful and many of the other guests had returned for another stay...testimony of a good hotel. The hotel is situated just outside the city walls - only a short walk into the centre. We would definately return to this hotel next time.

Mr. Neville Lawson - 6th Nov, 2012
Verified Review

Memorable Stay
We found the Brookside Hotel provided very good value, excellent food and very friendly staff who went out of their way to ensure we had an enjoyable stay. We would certainly intend to return.

Mrs. Margaret Sanders - 25th Oct, 2012
Verified Review

Review
Thoroughly enjoyed our few days last week in your beautiful city. Would recommend this hotel to any friends travelling to Chester. Helpful and friendly staff.

Mrs. Letitia Hughes - 3rd Oct, 2012
Verified Review

Good Choice
Good location for Chester. We had a nice large room. It was very clean and had all conveniences.

Mr. Lawrence Roaseau - 4th Aug, 2012
Verified Review

Great Week-end
would definately recommend to friends and family, and hope to stay again before christmas.

Mrs. Joan Martindale - 3rd Aug, 2012
Verified Review

Lovely Weekend
Stayed here for 2 nights with my husband on a family visit in Chester - impressed with the friendly, efficient staff, the well equipped room and fabulous breakfast! We usually stay in the Travel Lodge in Chester but will definitely stay here again - just a short walk into town and a very homely feel!

Mrs. Eleanor White - 30th Jul, 2012
Verified Review

Second Stay
This was our second visit to thr Brookside Hotel, and as with the first or stay was first class.

The staff or both helpful and courteous and the food and service are of the highest order.

Chester is a one of our favourite desitination for a short break and if the next time we visit it turns out it will not be possible to stay at the brookside we will be extremely disappointed

Mr. Stephen Kilmartin - 19th Jul, 2012
Verified Review

Holiday
We stayed at the Brookside Hotel for 3 nights in June. It was a very pleasant and cozy Hotel with friendly staff, nice furnishings in the reception area, bar and restaurant. The breakfast was varied and was nicely cooked. We stayed in a small double room and although nicely decorated would recommend upgrading to a larger double room. We generally enjoyed our stay so would return to this Hotel when we are up in Chester next time.

Mr. Les Booth - 3rd Jul, 2012
Verified Review

Bit Of A Gem!
We came to spend my birthday in Chester and had a really nice stay. Did not have breakfast (I wanted to sleep in!) so cannot comment but we really enjoyed the stay, the room was comfortable, great power shower, service was excellent and the bar was well stocked and comfortable and of course I liked the resident cat! Thank you! (I suppose I have had to select mature couple as I am 40!)

Mrs. Anne Louise Booth - 12th Apr, 2012
Verified Review

Lovely!
Great hotel - near enough to the city to walk in - takes about 10 minutes, but quiet on a night. Cosy room (even in February with minus temperatures outside), comfy bed, flat screen TV, tea and coffee (and hot chocolate!), good en-suite. Staff are helpful and friendly, food was everything we could hope for - and all at a great price. We will be back!

Mrs. Wendy Larkin - 9th Feb, 2012
Verified Review

Positive
Have stayed here a considerable number of times and have never had any problems. Staff are always helpful, cheerful and attentive. Always relaxing staying just out of the hustle & bustle of the centre.

Mr. John Jones - 20th Dec, 2011
Verified Review

Brookside Hotel
We found the Hotel very clean warm and comfortable and the staff friendly and helpfull, we had an enjoyable stay the decor was unusual and the hotel had character. The evening meal we had on the Friday night was excellent the Breakfast whilst good could have done with more of a selection of items. we would recommend this Hotel to anyone wishing to stay in Chester.

Mrs. Janet Thake - 12th Dec, 2011
Verified Review

Brookside Hotel
Lovely room, friendly people, good breakfast, clean and comfortable and a short walk into town.

Christopher Jones - 25th Nov, 2011
Verified Review

My Stay
Great hotel, nicely decorated comfortable quiet room, helpful friendly service and good food (evening meal & breakfast).

Mr. Mark Rhodes - 14th Nov, 2011
Verified Review

Refreshing Experience
What a refreshing surprise this hotel proved to be and the trip advisor comments were spot on. From our initial welcome until the moment we left we found the service to be warm, friendly and very efficient. Our room was, as requested, in a quiet location and very cosy as were the public seating areas in the bar and lounge. A gluten free breakfast had been requested and the hotel had taken the trouble to buy in the required bread and sausages to ensure a full English service was available. Our dinner was also excellent. We would return on our next visit to Chester and this hotel would always be chosen in preference to the larger 'chain hotels'.

Mr. David Baldwin - 6th Nov, 2011
Verified Review

A Great Hotel
wow what a hotel.stayed here three nights 16th-19th oct.if you need a hotel in chester,this is the only one you need to book.great staff lovely food,the curry was out of this world.10 minute walk in to city centre,15 to train station fab location.bar prices well priced.i am going to tell all my friends to go here if in chester.a great hotel am going to book up again nextyear.thank you very much for lovely break.brookie the cat made it as well thanks again

Mr. Paul Doble - 20th Oct, 2011
Verified Review

Back Again
This was our first visit to The Brookside for a couple of years but it was great to realise that the welcome and friendly atmosphere is still the same and the rooms just as spacious and comfortable as we remembered. An ideal location for a short walk into the city to settle the excellent breakfast.Great value for money

Mr. Alan Lucas - 31st Jul, 2011
Verified Review

Friendly Staff
Overall a comfortable hotel. The staff were friendly and helpful for our one night stay in June. The restaurant food was great and good value. The room was big and nicely decorated. A great accommodation option in Chester.

Ms. Melissa Jack - 7th Jun, 2011
Verified Review

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Attractions - Brookside Hotel

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